Enter the Motor Transport Awards 2020

Home Delivery Operator of the Year

With the online shopping boom, home delivery is today one of the fastest growing sectors in the logistics industry.  But it remains a challenging business with constant pressure to deliver the best service at lowest cost. As a result operators are striving to set themselves apart from their competition and position themselves as the home delivery operator of choice for both the retailer and the consumer.

The judges will be looking for:

  • A strong business performance matched by service excellence including first-time delivery rates;
  • A range of delivery options to improve the end recipient experience;
  • Innovation in the vehicle fleet that increase the efficiency of the operation and deliver environmental benefits;
  • Ability to meet the ever-increasing demands of the end recipient for more flexible delivery options;
  • Excellent health and safety standards;
  • An effective logistics model which can handle seasonal peaks and  unexpected demand;
  • Evidence of the financial stability of the organisation.

This award is open to any third party of own account operator offering a home delivery service including parcels, pallets and two-man operations. 

This category is now closed


  • When you enter you will be required to register yourself, upon doing so, you will receive an email. Once you've received this please click the Activate link in the email to confirm the set up.
  • You will then be able to complete your entry. All entries to the awards are free of charge.
  • You can return at any point using your login credentials to manage your account and modify your entry until the closing date.
  • To enter the awards please complete an entry form on the website filling out all relevant fields and uploading your PDF submission for each category.
  • PDF submissions should be approximately 1000 words fulfilling the category criteria – entries that do not comply will be marked down or rejected.
  • Read carefully the description of the category you wish to enter. Most categories are only open to commercial vehicle operators – please check the category criteria to ensure you are eligible to enter.