Please see below a full list of our categories this year. Click on each category to reveal the criteria for entering.
Don't forget the entry deadline is 5:00PM on Friday 21 February 2020.
APPRENTICESHIP OF THE YEAR
Sponsored by Total
Apprenticeships play a vital part in recruiting and retaining the best talent so this Award is to recognise the most successful schemes in the last 12 months.
BEST USE OF TECHNOLOGY AWARD
This Award is for the best use of applied technology to solve a problem or improve service by a road transport fleet operator.
BUSINESS EXCELLENCE AWARD
A fleet operator may be highly compliant and deliver great service but if does not have a successful business model it won’t around for long. This award recognises the fleet operator with a proven record in delivering a sustainable financial performance.
CUSTOMER CARE AWARD
Customer care isn’t just about having a call centre to answer customer queries – this Award is for those fleet operators who live and breath customer service throughout the organisation.
FLEET VAN OPERATOR OF THE YEAR
This Award is for the fleet van operator who can show exceptional levels of compliance, service and all-round performance in the last 12 months. It is open to own account as well as third party logistics providers.
HAULIER OF THE YEAR
The blue riband Award for UK HGV fleet operators running 11 or more trucks, the MT Haulier of the Year is the ultimate mark of excellence in road freight transport.
HOME DELIVERY OPERATOR OF THE YEAR
The rise and rise of online retail has meant a boom in home delivery and this Award is for the best operator in this fast-growing innovative sector.
The road transport sector is going through unprecedented levels of change as it strives to deliver great service while cutting emissions, improving safety and addressing the skills shortage – all while turning a decent profit. This Award is for the most innovative new product or service that addresses any of these issues.
LIVERY OF THE YEAR
Trucks are mobile billboards seen by millions of people every year and this Award is for the fleet operator who has come up with an eye-catching livery that both informs and entertains.
LOW CARBON AWARD
Never has the issue of climate change and carbon emissions been higher on the agenda. This Award is for the fleet operator who can show real progress in cutting carbon emissions over the past 12 months.
OPERATIONAL EXCELLENCE AWARD
The operations team of any fleet operator are often the unsung heroes who make the business tick. Balancing the need for the business to make money and deliver great service while remaining fully compliant is what is needed to win this Award.
The word ‘partnership’ is often misused to describe a long-term contract – to win this Award a fleet operator must show they are in a successful and genuine partnership with a customer, another operator or a supplier to deliver measurable gains for all the partners.
SAFETY IN OPERATION AWARD
Making sure everyone in a fleet operation gets home in one piece every night should be the top priority for every business. This Award recognises excellence in a company-wide safety culture or a specific safety-related initiative.
TEAM OF THE YEAR
Teamwork is the essence of a successful fleet operation and this Award recognises the best examples of pulling a group of people together – often from different departments, disciplines or companies – to solve a particular problem. Or it could be recognition for a particularly strong team that goes above and beyond every day to deliver strong results.
TECHNICAL EXCELLENCE AWARD
Trucks, trailers and other equipment are at the heart of any fleet and this Award is for either the operator who can show a strong record in fleet management or a vehicle manufacturer who developed a really innovative technical solution for its customers in the past 12 months.
It is no coincidence that some of the UK’s most successful companies show a real commitment to training and staff development. This Award is for the fleet operator who can demonstrate the true value of training other than apprenticeships within the organisation.
URBAN DELIVERY OPERATOR OF THE YEAR
As the UK’s towns and cities get more crowded the challenges of delivering goods and services in these urban environment get ever more complex. Clean air zones, safety of vulnerable road users and dealing with congestion and limited kerb space are just some of the challenges. This Award is for the fleet operator specialising in urban operations of any kind who can demonstrate excellence in difficult environment.