Urban Operator of the Year

Built-up urban areas can pose many challenges for fleet operators, such as traffic congestion, loading/unloading restrictions, complex road layouts and the difficulties in sharing road space with vulnerable road users.

This category is to recognise the innovative solutions the transport industry has developed to keep our towns and cities safe, clean and quiet while maintaining strong and resilient supply chains.

It is open to companies from any sector that regularly operates in an urban environment, from last-mile delivery firms and retailers, through to local authorities, construction hauliers and waste/recycling operators.

Judges will be looking for evidence that businesses have put in place a well-rounded strategy for operating in towns and cities, incorporating environmental, safety and efficiency factors.

Judges will be looking for:

  • Initiatives that tackle key city delivery challenges such as emissions, noise, vulnerable road user safety and congestion;
  • A strategy for compliance with all current and future regulations on clean air, direct vision etc;
  • Examples of collaboration with key local stakeholders to mitigate the impact of deliveries into urban areas (this can include customers, local authorities, schools, suppliers etc).